Terms and Conditions for Purchasing NVivo Subscription Services:
(24 or 36 month)
An NVivo Subscription provides you with access to Extended Support services and future versons of NVivo. This offer is only available at the time you purchase or upgrade to an NVivo 11 Pro for Windows, NVivo 11 Plus for Windows, or NVivo for Mac.
QSR’s Extended Support Service provides a targeted response time of one working day with extended support hours delivered by phone or email.
NVivo Subscription holders are entitled to extended support hours: 9am-5:30pm, Monday to Friday, and 10pm to 6am, Monday to Saturday (Australian Eastern Standard Time). Victorian public holidays excluded. World Clock
You will automatically receive future NVivo upgrades during the term of your subscription.
You will be entitled to perpetual copies of any new NVivo releases during the term of your subscription.
Upgrades received will be equivalent to your current software edition.
Any future releases of NVivo will be delivered as a download.
You will be able to keep your purchased NVivo 11 for Windows or NVivo for Mac Full License as well as any new upgrade software.
Only an NVivo 11 for Windows or NVivo 11 for Mac Full License associated with a current NVivo Subscription will be eligible for the entitlements offered under an NVivo Subscription.
Purchases and Renewals:
Only one subscription can be purchased per full license or upgrade to NVivo 11 Pro for Windows, NVivo 11 Plus for Windows, or NVivo for Mac.
Subscriptions are non-refundable and non-transferable.
Subscriptions are only available for purchase at the time an NVivo 11 for Windows or NVivo for Mac Full License is ordered. Subscriptions cannot be purchased on their own.
Your subscription is renewable and is due by your subscription renewal date. You will receive a reminder from QSR about your subscription expiry date and information on how to renew.
Subscription is offered with the following products:
NVivo for Mac Full License, NVivo 11 Pro for Windows Full License, NVivo 11 Plus for Windows Full License, NVivo 10 for Windows Full License, Upgrade from NVivo 10 Student to NVivo 10 for Windows, Upgrade from NVivo 9 to NVivo 10 for Windows, Upgrade from NVivo 8 to NVivo 10 for Windows, Upgrade from NVivo 9 Student to NVivo 10 for Windows Full License, Upgrade from NVivo 8 Student to NVivo 10 for Windows Full License, Upgrade from NVivo 9 to NVivo for Mac and Upgrade from NVivo 8 to NVivo for Mac.
Subscriptions are not available for purchase with NVivo Starter, Student, or Semester Licenses.
Any discount codes that are used to purchase an NVivo product are not applicable to the subscription component of the order.
Contact: Karen I. Conger, Ph.D.
661.221.3506 (Pacific Time)